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AnswerixAI

Team and roles

Invite teammates to AnswerixAI, choose the Admin, Manager, Analyst or Agency Partner role, manage invitations and remove members.

Updated

Team and roles controls who can use your AnswerixAI workspace and what each person can change. Every member of an organization sees the same brands; their role decides whether they can edit them. You manage the team in Settings → Team.

What roles are available?

AnswerixAI has four roles: Admin, Manager, Analyst and Agency Partner.

What the member can do Admin Manager Analyst Agency Partner
View every brand and all of its data Yes Yes Yes Yes
Add, edit and delete brands, domains, prompts, topics and competitors Yes Yes No No
Turn Shopping mode on or off, pause or resume tracking Yes No No No
Invite members, change roles, remove members, manage invitations Yes No No No
Rename the organization and edit its profile in Settings → Organization Yes No No No
Add, replace or remove the Anthropic API key in Settings → Agent Yes No No No
Change the number of extra brands in Settings → Billing Yes No No No

Analyst and Agency Partner have the same read-only access; the separate label lets you tell outside collaborators apart from your own analysts in the member list.

Who can manage the team?

Only Admins can invite people, change roles, remove members, and resend or revoke invitations. Other members can open Settings → Team to see the member list and seat count, but the controls are hidden.

What happens when the subscription is inactive?

If your organization's subscription is not active or trialing, Admins are asked to renew, and other members are blocked from the dashboard and shown the name of the organization's owner to contact. See Billing and plans.

How many seats does each plan include?

Every paid plan, from Starter to Enterprise, includes unlimited seats. The Team card shows how many seats are in use; pending invitations count toward that number until they are accepted or revoked.

How do I invite a team member?

  1. Open Settings and select Team.
  2. Click Invite member.
  3. Enter the person's Email and choose a Role.
  4. Click Send invitation.

The invitee gets an email with a link to join. The dialog also shows the invite link so you can share it directly; if the email could not be sent, share that link instead.

You can't invite someone who is already a member, and each email address can have only one pending invitation at a time.

How long is an invitation valid?

An invitation expires 7 days after it is sent. Pending invitations are listed under Pending invitations with their expiry date. From the menu next to an invitation:

  • Resend invite emails it again, restarts the 7-day expiry and copies the link.
  • Revoke cancels it; the link stops working.

How does someone accept an invitation?

  1. Open the invite link from the email.
  2. Sign up, or sign in, with the exact email address the invitation was sent to. If you are signed in with a different address, click Sign out and use correct account.
  3. Enter your Full name, then Set a password and Confirm password (at least 8 characters).
  4. Click Accept and join followed by the organization name.

The password you set here becomes the password for your account.

How do I change a member's role?

  1. In Settings → Team, open the role dropdown next to the member.
  2. Pick the new role. The change applies immediately.

You can't change your own role. Ask another Admin to do it.

How do I remove a team member?

  1. In Settings → Team, click the trash icon next to the member.
  2. Confirm with Remove member.

The person loses access to the organization immediately, and their API keys stop returning its data. Removal can't be undone; invite them again if needed. You can't remove yourself.

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