AI brand monitoring for PR teams: know what AI says about you

AI brand monitoring tracks what AI assistants say when people ask about your brand or category. For PR and brand teams, AnswerixAI re-runs your prompts daily on ChatGPT, Perplexity, Gemini, Microsoft Copilot, Grok, Google AI Mode and Google AI Overviews, and records whether each answer names you, its sentiment toward you, the sources it cites and your share of voice against competitors.

Every tracked answer that mentions your brand is classified as positive, neutral or negative toward the brand itself, not toward the topic or the answer's overall tone. Positive sentiment is the share of brand-mentioning answers that read positive, shown with its change from the previous period. You can open any answer to read the full text behind the verdict.

Yes. Citations Monitoring logs every domain and URL cited in your tracked answers and labels each one as your site, a competitor, an editorial publication, a forum, a social platform, a review site or an institutional source. You can rank the domains by citations and open any cited URL, such as a press review, to see every answer that cited it.

Competitor gaps list the domains cited in answers that name a competitor but never in answers that name you, which makes them a ready-made pitch list. AnswerixAI also ranks opportunities after tracking runs: earned when the action is on a third-party source AI answers already cite, and owned when it is a page on your own site.

Share of voice is your brand's mentions as a percentage of all mentions of your brand and your tracked competitors across the answers in the selected period. AnswerixAI shows it overall and for each AI platform, with the change against the previous period of the same length, so you can report it next to traditional media share of voice.

AnswerixAI does not fact-check answers automatically, but it keeps the full text of every tracked answer with its platform, date, sentiment and cited sources. Reading the negative answers for your key prompts shows which claims AI repeats, and the citations show which pages each claim came from, so you know what to correct and whom to contact.

Reports start from four templates: Weekly Visibility Summary, Monthly Executive Report, Competitor Benchmark, and Citation & Sources Report. Pick any date range and sections such as KPIs, share of voice, the competitor leaderboard, mention evidence and top citation sources. Every report opens with an AI-written executive summary and can be downloaded as a PDF.

Growth and Business plans track ChatGPT, Perplexity, Gemini, Microsoft Copilot, Grok, Google AI Mode and Google AI Overviews, and add multi-region tracking. The Starter plan tracks ChatGPT and Perplexity. Tracked prompts re-run daily on every plan, so PR teams can see how each assistant describes the brand from one day to the next.

Starter and Growth each track 50 prompts per month for one brand, and Business tracks 200 prompts across four brands, which suits a company with several product brands. Every plan re-runs prompts daily and includes unlimited team members, custom reports and Agent Chat, and every plan starts with a 14-day free trial.